Discover the powerful tools designed to streamline your station management. From pricing control to real-time troubleshooting, our platform ensures a seamless experience for both you and your customers.
Comprehensive support for both station owners and drivers — with 24/7 assistance, proactive
diagnostics, and maintenance services to keep your operations running smoothly.
Gain actionable insights with real-time data on usage, revenue, energy consumption, and user behavior — all in one intuitive dashboard.
Engineered for reliability and security — with OCPP compliance, seamless hardware integration, OTA
firmware updates, and FedRAMP authorization to meet the highest government security standards.
The EvGateway Support Team is available to the Customer via a Toll-Free telephone number, Mobile App Chat and email 24 x 7. Our Support Team can be contacted for any issues, questions and queries by drivers and charger owners. Our ticketing system provides owners and operators the ability to open and track tickets as well as see any updates on on-going requests in real time. Some other support features are:
24 x 7 x 365 Driver support available via toll-free number, Mobile App Chat & Email
24 x 7 x 365 monitoring and management of all EV charging stations. Receive automatic alerts for any errors or failures occurring with the system in-order to proactively address and fix the issues before it impacts the customers.
Station owners can call or email our support team anytime for any issues and concerns related to the charging stations, billing etc.
Managing charging station through our centralized portal and is easy! Track and report on station utilization, energy consumption, alerting, Top KPI’s based on Sites, Stations and MORE!
949-945-2000
949-945-6300
530 Technology Drive # 100, Irvine, CA 92618
